Artchemy Nexus (“we,” “our,” or “us”) values your trust and is committed to protecting the privacy of visitors, clients, and partners who interact with our website [https://www.artchemynexus.com] (the “Site”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or communicate with us in connection with our import-export operations.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us through inquiry forms, subscribe to newsletters, or communicate for business purposes, we may collect:

• Full name

• Company name

• Email address

• Phone number

• Country or region

• Business type (importer, retailer, designer, etc.)

• Any other information you voluntarily provide (e.g., project details, references, or uploaded documents)

b. Non-Personal / Technical Data

When you browse our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Date and time of visits

• Pages viewed and duration on each page

• Referring websites or links

This helps us understand visitor behavior and improve our services.

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2. How We Use Your Information

We use your information to:

• Respond to inquiries and trade requests

• Process quotations, samples, or purchase orders

• Communicate about products, shipments, or documentation

• Improve website functionality and user experience

• Send newsletters or updates (only if you opt in)

• Maintain business and legal records

We do not sell, rent, or trade your personal data with third parties for marketing purposes.

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3. Sharing & Disclosure

We may share limited data only with:

• Logistics and shipping partners (for order fulfillment)

• Service providers such as IT, hosting, or payment processors (if applicable)

• Legal or regulatory authorities, if required by law

• Business affiliates or subsidiaries that assist in export or import operations

All such parties are obligated to maintain the confidentiality and security of your data.

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4. Data Retention

We retain your information for as long as necessary to:

• Complete the purposes outlined above, and

• Comply with legal and tax obligations related to trade documentation.

After this period, we securely delete or anonymize your data.

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5. Cookies & Tracking

Our Site may use cookies and similar tracking technologies to:

• Enhance functionality

• Measure traffic analytics

• Remember user preferences

You can manage or disable cookies through your browser settings; however, some features may not function properly if cookies are disabled.

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6. International Data Transfers

As an export-oriented business, we may process data in or transfer it to countries other than your own.
By submitting your information, you consent to such transfers, provided that we take reasonable steps to ensure your data remains protected.

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7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means of protection, no online system can guarantee absolute security.

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8. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data

• Withdraw consent to marketing communications

• Request data portability or restriction of processing

To exercise these rights, contact us at privacy@artchemynexus.com.

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9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites and encourage you to review their privacy policies separately.

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10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.

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11. Contact Us

For questions, concerns, or data-related requests, please contact:

Artchemy Nexus (OPC) Private Limited
Email: harvinder@artchemynexus.com
Address: 257 Chand Nagar, New Delhi-110018
Phone: +91 8800108379