Welcome to Artchemy Nexus (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website [https://www.artchemynexus.com] (the “Site”) and all related communications, inquiries, and trade interactions conducted through it.

By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please refrain from using the Site.

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1. Company Information

Artchemy Nexus is a merchant export company based in India, engaged in the sourcing, curation, and export of handwoven carpets, rugs, handicrafts, and home décor items.
All products displayed on this website are available for business inquiries and trade purposes only, not direct online sale or retail checkout.

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2. Use of the Website

By using this Site, you agree to:

• Access the content for lawful business purposes only.

• Not misuse, reproduce, or redistribute any material or images without prior written permission.

• Not attempt to disrupt or compromise the functionality of the Site.

We reserve the right to restrict or terminate access if we detect misuse, false inquiries, or activities deemed harmful to our business or users.

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3. Product Information & Availability

• All products displayed on this Site represent the types of carpets, rugs, and décor items we source, customize, or export.

• Product availability, materials, and specifications may vary based on stock, region, or customization requirements.

• Images are for reference purposes; actual products may differ slightly in color, texture, or pattern due to the handmade nature of the items.

We make every effort to present product details accurately but cannot guarantee absolute precision in color, size, or appearance due to variations in digital display and craftsmanship.

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4. Inquiries & Orders

• The Site functions as a product showcase; orders are confirmed only after written communication and mutual agreement via email or official quotation.

• All inquiries must include accurate business and contact information.

• Pricing, shipping, and delivery terms are provided upon request and may vary based on volume, destination, and applicable Incoterms.

• A confirmed Proforma Invoice or Sales Contract will govern each transaction, including payment and logistics details.

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5. Pricing & Payment Terms

• Prices are provided upon inquiry and quotation and are subject to change without prior notice until an order is confirmed.

• All transactions are conducted in agreed currencies and payment methods as stated in the Proforma Invoice.

• Payment terms may include advance payment, Letter of Credit (L/C), or other mutually accepted arrangements.

No order is processed or shipped until agreed payment terms are fulfilled.

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6. Shipping & Delivery

• Deliveries are executed according to international trade terms (Incoterms 2020) as agreed between the parties.

• Delivery timelines are indicative and may vary based on production schedules, customs clearance, and transit conditions.

• Artchemy Nexus is not liable for delays caused by factors beyond reasonable control (e.g., logistics disruptions, natural calamities, strikes, or customs procedures).

Risk and ownership transfer upon shipment as per the agreed Incoterms.

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7. Customs, Duties & Taxes

Buyers/importers are responsible for:

• Customs clearance and import duties in their respective countries.

• Compliance with import regulations and documentation requirements.

We provide necessary export documentation (Invoice, Packing List, Certificate of Origin, etc.) as applicable.

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8. Returns & Claims

Because our products are handcrafted and customized, all sales are final unless otherwise agreed in writing.
However:

• Any claims regarding damages or discrepancies must be reported within 72 hours of receiving goods.

• Supporting photos or documentation may be required.

• Claims will be handled in good faith and in accordance with trade norms.

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9. Intellectual Property

All content on this Site — including text, product descriptions, images, graphics, and logos — is the intellectual property of Artchemy Nexus or its content partners.

You may not copy, reproduce, distribute, or use any material without prior written permission.

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10. Limitation of Liability

To the maximum extent permitted by law:

• Artchemy Nexus shall not be liable for any indirect, incidental, or consequential losses arising from the use of this Site or trade transactions.

• Our liability, if any, shall be limited strictly to the value of the products sold under a confirmed order.

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11. Force Majeure

We are not responsible for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, government actions, transport interruptions, or raw material shortages.

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12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

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13. Updates to the Terms

We may update or modify these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the Site signifies acceptance of the revised Terms.

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14. Contact Us

For questions or clarifications regarding these Terms & Conditions, please contact:

Artchemy Nexus
Email: harvinder@artchemynexus.com
Phone: +91 8800108379
Address: 257 Chand Nagar, New Delhi-110018